English
Cancellation Policy
Effective Date: [31/07/2025]
At [shopplus.in], we strive to ensure customer satisfaction. However, we understand that sometimes orders may need to be cancelled. Please read our cancellation policy carefully.
1. Order Cancellation (Before Shipping)
-
You may cancel your order within 12 hours of placing it, provided it has not been shipped.
-
To request a cancellation, please contact us immediately at [93shopplus.in].
-
If the order is successfully cancelled, you will receive a full refund to your original payment method.
You may cancel your order within 12 hours of placing it, provided it has not been shipped.
To request a cancellation, please contact us immediately at [93shopplus.in].
If the order is successfully cancelled, you will receive a full refund to your original payment method.
2. Order Cancellation (After Shipping)
-
Once the order has been shipped, it cannot be cancelled.
-
In such cases, you may refer to our [Return & Refund Policy] (shopplus.in) once the item is delivered.
Once the order has been shipped, it cannot be cancelled.
In such cases, you may refer to our [Return & Refund Policy] (shopplus.in) once the item is delivered.
3. Customized/Personalized Products
-
Orders for personalized or made-to-order items cannot be cancelled after the order is placed, as they are processed immediately.
Orders for personalized or made-to-order items cannot be cancelled after the order is placed, as they are processed immediately.
4. Failed/Canceled Transactions
-
In case of payment failure or duplicate payment, the amount (if deducted) will be automatically refunded to your original payment method within 5-7 business days.
In case of payment failure or duplicate payment, the amount (if deducted) will be automatically refunded to your original payment method within 5-7 business days.
5. Contact Us
If you have any questions about your cancellation request, feel free to reach out at:
📧 Email: [93shopplus@gmail.com]
